Frequently Asked Questions

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General Hearing Health​

How do I know if I need a hearing test?

If you often ask people to repeat themselves, turn the TV up louder than others prefer, struggle to hear in restaurants or group settings, or feel like people are mumbling, it may be time for a hearing evaluation. Hearing loss can happen gradually, so many people do not notice the changes right away.

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How often should I have my hearing checked?

Adults should have their hearing checked regularly, especially after age 50 or if they notice changes in hearing. Annual hearing evaluations are recommended for individuals with hearing aids or known hearing loss.

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Is hearing loss a normal part of aging?

Hearing loss is common as we age, but that does not mean it should be ignored. Treating hearing loss can improve communication, confidence, social connection, and overall quality of life.
 

Can untreated hearing loss affect overall health?

Yes. Research has shown that untreated hearing loss may be linked to social isolation, depression, fatigue, balance issues, and cognitive decline. Addressing hearing concerns early can help support long-term health and wellness.
 

Hearing Evaluations

Do you offer complimentary hearing evaluations?

Yes. We proudly offer complimentary hearing evaluations to help you better understand your hearing health and explore possible treatment options.
 

What happens during a hearing evaluation?

Your appointment may include a discussion about your hearing concerns, a review of your medical and hearing history, ear inspection, and a series of hearing tests designed to measure how well you hear different sounds and speech.
 

How long does a hearing evaluation take?

Most hearing evaluations take about an hour to an hour and a half.
 

Do I need a referral from my doctor?

No referral is necessary to schedule a hearing evaluation.
 

Should I bring someone with me to my appointment?

Yes, if possible. Having a family member or friend attend can be helpful when discussing hearing concerns and treatment recommendations. We also like the person you communicate with most to be present because we will use their voice during your evaluation to give us the most comprehensive results.
 

Hearing Aids

How do I know if I need hearing aids?

If hearing loss is affecting your daily communication, relationships, work, or enjoyment of activities, hearing aids may help. Our team will discuss your results and recommend options based on your individual needs and lifestyle.
 

Are hearing aids difficult to use?

Today’s hearing aids are more advanced and user-friendly than ever. Many models automatically adjust to different listening environments and can connect to smartphones, televisions, and other devices.
 

Will hearing aids restore my hearing to normal?

Hearing aids do not cure hearing loss, but they can significantly improve your ability to hear conversations and sounds more clearly.
 

How long does it take to adjust to hearing aids?

Adjustment periods vary from person to person. Most people adapt within a few weeks, especially with consistent use and follow-up care.
 

How long do hearing aids last?

With proper care and maintenance, hearing aids typically last between 3–7 years.
 

Do hearing aids come in different styles?

Yes. Hearing aids come in a variety of styles and sizes, including nearly invisible options. We help patients choose the best fit for their hearing needs, comfort, and lifestyle.
 

Can hearing aids connect to my phone or TV?

Many modern hearing aids feature Bluetooth technology that allows direct connection to smartphones, televisions, and other compatible devices.
 

Hearing Aid Fittings & Follow-Up Care

What happens during a hearing aid fitting?

During your fitting appointment, we program your hearing aids to your hearing needs, ensure they fit comfortably, and teach you how to use and care for them properly.
 

Will I need follow-up appointments?

Yes. Follow-up appointments are an important part of successful hearing aid use. These visits allow us to make adjustments, answer questions, and ensure you are hearing your best.
 

Do you clean and service hearing aids?

Yes. Routine cleaning and maintenance help keep hearing aids working properly and performing their best.
 

What if my hearing aids stop working?

If your hearing aids are not functioning properly, contact our office. Many issues can be resolved quickly with cleaning, adjustments, or minor repairs.
 

Insurance & Payment

Does insurance cover hearing aids?

Coverage varies depending on your insurance plan. Our team can help review your benefits and explain available options.
 

Do you offer financing options?

Many patients choose financing to make hearing care more affordable. We work with Care Credit for financing. See if you're eligible by following this link -  https://www.carecredit.com/go/RJG242/
 

What forms of payment do you accept?

We accept most major forms of payment. Please contact our office for specific details.
 

Appointments & Office Information

How do I schedule an appointment?

You can schedule an appointment by calling our office at (757) 431-1999 or using the contact form on our website.
 

What should I bring to my first appointment?

Please bring a list of medications, any previous hearing test results if available, your insurance information, and your current hearing aids if you wear them.
 

Do you work with first-time hearing aid users?

Absolutely. We work with many first-time hearing aid users and guide patients through every step of the process.
 

What makes Healthy Hearing Now different?

At Healthy Hearing Now, we focus on personalized care, patient education, successful aging and long-term hearing health support. Our goal is to help every patient hear more clearly and feel more connected to the world around them.
 

Still Have Questions?

We are here to help. Contact Healthy Hearing Now today to schedule your complimentary hearing evaluation or speak with a member of our team.